Ride On Toys – Knowledge Base

How can we help?

You can search our knowledge base to find answers to the most common questions.

Popular Categories: OverviewArticle PagesFAQs

My Ride On Toy Is Damaged Or Missing Parts

You are here:
< All Topics

In the first instance its important that you remove your ride on toy from the box and check that all parts are included and you are happy with the condition of the product 

Important! – If you are not happy with the product and you feel the item is missing parts or damaged contact us straight away

PLEASE DO NOT CONTINUE TO BUILD THE RIDE ON TOY
Contact us at [email protected] with photographs of the problem areas, repackage the car back into its original packaging and contact us as per our returns policy. 

If you continue to build the ride on toys whilst knowing there is a problem you will have deemed to have accepted the item. We need the item back in its original packaging un built and unused if we are going to arrange a replacement the courier will not collect the ride on toy if it is not packed appropriately and we may charge upto 50% of its value if is it used.

Next Ride On Toys Trouble Shooting
Was this article helpful?
0 out of 5 stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
How can we improve this article?
Table of Contents
Back To Top