My Ride On Toy Is Damaged Or Missing Parts
In the first instance its important that you remove your ride on toy from the box and check that all parts are included and you are happy with the condition of the product
Important! – If you are not happy with the product and you feel the item is missing parts or damaged contact us straight away
PLEASE DO NOT CONTINUE TO BUILD THE RIDE ON TOY
Contact us at [email protected] with photographs of the problem areas, repackage the car back into its original packaging and contact us as per our returns policy.
If you continue to build the ride on toys whilst knowing there is a problem you will have deemed to have accepted the item. We need the item back in its original packaging un built and unused if we are going to arrange a replacement the courier will not collect the ride on toy if it is not packed appropriately and we may charge upto 50% of its value if is it used.